Bidtab reads the subcontractor bid documents you upload and levels them into a side-by-side comparison you can export.
This Privacy Policy explains what Bidtab ("we", "us") collects, how we use it, and the choices you have. It applies to the Bidtab website and application, operated by ProdXP, LLC.
Information we collect
We collect only what the service needs to do its job:
- Account details you provide when you sign up (name, email, workspace name).
- The bid documents (PDFs) you upload, and the leveled comparisons and workbooks made from them.
- Support messages you send us, and our replies.
- Purchase records from Stripe (what you bought and when; never card numbers).
- Basic usage and security logs needed to operate the service.
How we use your information
We use the information above to:
- Provide, operate, and secure the service and your account.
- Extract terms from the documents you upload and present them for you to confirm.
- Watch the obligations and deadlines you have confirmed, and draft the follow-ups you approve.
- Process your subscription and communicate with you about the service.
- Detect, prevent, and address abuse, security incidents, and technical problems.
We do not sell your personal information, and we do not use the contents of your documents or messages to train our own or any third party's models.
Payments
Purchases and subscriptions are processed by Stripe. We never receive or store card numbers, CVCs, or bank-account numbers; Stripe tells us only what was bought and whether it was paid.
Bid documents and AI
To level the bids you upload, Bidtab sends their pages to our AI sub-processor (Anthropic's Claude) to read the text and figures. The documents are treated as data, never as instructions. Figures are checked against the page they came from, and anything that can't be verified is shown to you as an open question rather than guessed. We do not use your documents to train models, and our AI provider does not train on them under its commercial terms.
Service providers we share with
We share information only with the sub-processors that help us run the service, each bound to protect it and use it only on our instructions:
- Google Cloud Platform — Cloud hosting, database, and file storage.
- Anthropic — AI reading of the bid documents you upload (Claude), under commercial terms that exclude training on your content.
- Postmark — Transactional and inbound email.
- Stripe — Payment processing for plans and one-time purchases.
We may also disclose information if required by law, to enforce our agreements, or to protect the rights, safety, and property of Bidtab, our users, or others.
Security
Data is encrypted in transit and at rest. Access to each workspace's data is enforced in the database itself, so one customer's data cannot be reached from another's context, and content is assembled for any outside party from an explicit field-level allowlist.
Data retention
We keep your information, including uploaded bid documents and leveled results, for as long as your account is active and as needed to provide the service. To delete a project, your workspace, or your account, write to [email protected]; we delete or de-identify the content within 30 days, except where we must retain it to meet a legal obligation.
Your rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these, contact us at [email protected].
International transfers
We process your information in the United States. Where required, we rely on appropriate safeguards for any cross-border transfer.
Children
The service is for businesses and is not directed to children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. When we make a material change, we will update the date above and, where appropriate, notify you in the app or by email.
Contact us
Questions about this policy or your data? Email us at [email protected].